International orders are considered final sale, no exchanges or refunds.
We would be happy to help you exchange your item(s) or return for credit in the form of a gift card within 14 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. If your item has signs of wear and tear that are not a result of manufacturer damages or defects, we will not issue a refund. We don't guarantee that we will receive your returned item and if for any reason it’s not received a claim needs to be made through the mailing carrier. It is the customers responsibility to file the claim.
Returns //
We work hard to make sure that you receive your item in the best condition. Unfortunately, once the item leaves our warehouse we cannot guarantee that things won’t happen in transit. If you are in the US and have not purchased an item that is Final Sale, that comes damaged…email us:
1. A picture/pictures of the damage
2. A picture of the package the product came in showing the barcode.
*Without this information we cannot submit an exchange for you
Orders Within the United States, Damaged //
All orders shipped internationally are considered final sale. If you receive a damaged product you will need to reach out to your local mailing carrier and submit a claim. It is up to their discretion to approve the claim or not. If the claim is approved we can look at additional options from there.
Please contact us at orders@thepagecompany.com with any questions or concerns.
**Please note that dated materials such as calendars are not eligible for return. Gift Cards, ALL digital product downloads, and the Shelf Cooking Meal Plan are final sale and not eligible for return.
Our warranty covers manufacturer damages or defects within 30 days of delivery. Damage must have occurred prior to delivery. For manufacturer damages or defects, please contact us at orders@thepagecompany.com with a detailed description and photos of the item. In eligible cases, we will replace the defective item with a new item of the same product if available.
When you contact us, please be sure to include your name, phone number, item(s) ordered, photos, and order number.
*International order, Damaged //
All orders shipped internationally are considered final sale. If you receive a damaged product you will need to reach out to your local mailing carrier and submit a claim. It is up to their discretion to approve the claim or not. If the claim is approved we can look at additional options from there.
Please contact us at orders@thepagecompany.com with any questions or concerns.
**Please note that dated materials such as calendars are not eligible for return. Gift Cards, ALL digital product downloads, and the Shelf Cooking Meal Plan are final sale and not eligible for return.
Our warranty covers manufacturer damages or defects within 30 days of delivery. Damage must have occurred prior to delivery. For manufacturer damages or defects, please contact us at orders@thepagecompany.com with a detailed description and photos of the item. In eligible cases, we will replace the defective item with a new item of the same product if available.
When you contact us, please be sure to include your name, phone number, item(s) ordered, photos, and order number.
SHIPPING //
All digital and subscription products are delivered via email using the email you provided during check out. Please note it may take up to 30 minutes for your account to activate. All digital & subscription products are final sale.
Digital & Subscription Products //
@thepagecompany
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